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Pharmacy First NHS Service

Our new NHS service, available through, provides individuals with the opportunity to receive clinical advice and appropriate treatment for select common health conditions, eliminating the necessity for a GP consultation. Instead, our qualified pharmacists are ready to engage with you regarding your symptoms, recommending and dispensing the most suitable treatment.

How the NHS Common Condition Service operates:

Appointment Booking:

Provide some details about your condition and our pharmacists will be intouch. 


Upon confirmation of your appointment via email, a video link will be provided for your consultation with our pharmacist. Discuss your symptoms to determine the most appropriate treatment.

Treatment Dispensation:

Our pharmacist will guide you on the most suitable treatment, which may involve prescribing medication or recommending available options from our shop.

Free Delivery:

Any prescribed medication will be delivered to you free of charge, utilizing Royal Mail's tracked 24-hour service, ensuring next-day arrival.

Conditions we can assist with:

Impetigo: A contagious skin infection causing red sores and blisters.

Infected Insect Bites: Insect bites over 2 days old displaying signs of infection.

Shingles: An infection in adults resulting in a painful skin rash.

Sinusitis: Bacterial infection in the sinuses leading to discomfort and malaise.

Sore Throat: Typically caused by viruses like the common cold or flu.

Urinary Tract Infections (UTIs): Conditions causing pain and discomfort during urination*

*Note: We assist with uncomplicated UTIs in women aged between 18-64, not pregnant, and without a recent UTI in the last 6 months.

Why choose this service?

  • Free NHS service delivered by
  • No need for a GP appointment
  • Swift access to clinical advice and appropriate treatment
  • Conveniently conducted from the privacy of your home
  • Complimentary delivery of any prescribed treatments
  • Alleviates strain on local GP services