Our aim is to give the highest possible standard of service. We would like you to tell us what you think about the service we provide from this pharmacy. If you have any comments, suggestions or complaints, or would like to know more about the services we offer, please telephone or email us. There is a quick feedback box available at the bottom of the webpage. We welcome any general comments about the services we provide and any suggestions of ways in which we can improve our services to you. We operate a complaints procedure as part of the NHS system for dealing with complaints. Our system meets national criteria. Our Pharmacist/Complaints Manager will give you further information. You can also complain directly to NHS England (see details below). Our staff work hard to provide you with the best possible service. Please treat them with the courtesy and respect they deserve. The pharmacy is not obliged to serve violent or abusive customers.

NHS England PO Box 16738, Redditch, B97 9PT.

England.contactus@nhs.net 0300 311 22 33

For more information please do not hesitate to contact our pharmacy team